When placing an order, please include your email address so we can keep you updated. Please verify your shipping address to make sure it’s correct.

Shipping prices are determined upon checkout, and all time estimates are indicated. We are working with some of the most reputable shipping carriers in the industry, but delays sometimes do happen. Significant delays are quite rare, and beyond our control, but we are here to help as much as we can in those uncommon cases.

 Shipping times vary according to the destination. Due to varying customs rules and regulations, there may be fees or duties associated with receiving supplies, which you are responsible for. These costs will not be included in your shipping fees, and are the sole responsibility of the receiver.

 Our shipping times and methods ensure that your items do not spoil. However, given that some of our products are sensitive to extreme temperatures, it is advised to avoid having them sit outside in hot climates.

If the product is defective or fails to function as promised, it may be returned within 365 days, guaranteed. If for any reason you are not satisfied with a product, please let us know and we’ll make it right.